Package Park
Our Package Park has a solar roof the size of 16 soccer fields. This caused the 88,000m2 building to again generate more energy than it consumed in 2023.
Less plastic
In our Package Park, we are trying to stop using plastic in our pallet storage and internal transport. By implementing a solution that allows us to stop using plastic sealing film for our pallets, we expect to reduce our plastic use by more than 12,500kg annually.
Less cardboard
We try to be as smart as possible when it comes to cardboard packaging. We do so with our box-to-size machines, for example. They read the size of a product and fold the box around it perfectly. This way, we save cardboard and transport less air.
CoolblueBikes
We also make the delivery of packages as sustainable as possible. One way we do this is with our CoolblueBikes delivery service. In and around 22 cities in the Netherlands, Belgium, and Germany, we deliver up to 90% of small orders by bike. These orders are not packed in a box, but in a shipping bag. This saves cardboard and allows us to transport more per ride.
CoolblueDelivers
We reduce exhaust emissions by planning our delivery routes with Plotwise's smart software. This way, we reduce our CO₂ emissions and ensure the package reaches the customer sooner. Another way we reduce our emissions is by using electric vehicles. That is why we are increasingly driving electric delivery vans and optimizing the charging capacity of our depots.
Coolblue Energy
Coolblue Energy is our fully licensed energy company. Or rather our fully licensed energy-saving company, because our goal is to help customers to save energy. To achieve this, we offer them insight into their consumption. We give them a discount on energy-saving products, such as washing machines, smart plugs, and smart lights. Additionally, we enable our customers to generate their own electricity with solar panels and use that electricity via charging stations. Of course, customers also receive a discount on these products.
Dynamic Hourly Rates
At Coolblue Energy, we offer dynamic energy contracts. This way, we help customers to not only reduce their consumption, but also efficiently manage it. If there is an abundance of renewable energy available, the energy price becomes lower or even negative. By stimulating energy consumption when this happens, we lower the customer's energy bill and the amount of non-renewable energy that is needed.
Completing the product journey
Every product has a life span. This can be extended, but it will come to an end eventually. At this stage too, the product has to be taken care of. We extend the life span and complete the product journey by repairing, refurbishing, and recycling products.
Repairs
If a product breaks, we look for a solution together with the customer. In our stores, we offer a repair service for tablets and phones. Is it not possible to solve the problem in the store? In that case, we have the product repaired by the manufacturer. We repair large products, such as white goods, at the customer's home.
Collecting and refurbishing white goods
When customers order white goods products from us, we take the old appliance with us when we deliver the new one. This is how we have become the largest white goods collection party of the Benelux. We always try to repair these products ourselves. The repaired products then go to thrift stores and other buyers. The parts of the appliances that can no longer be salvaged, are recycled at the highest possible quality.
Refurbishing smartphones
We refurbish more than white goods: we also give a second life to smartphones. And because we offer a 2-year warranty on these models, we make sure the life span of these smartphones is extended as long as possible.
