2020 was an unusual and challenging year, in which we learned more than ever. You could say that this year we learned what it's like to really be Coolblue. We opened new stores, including our new Home Office Stores, and expanded our energy proposition. And even remotely, we were able to make many customers happy.
The year of solar panels, white goods subscriptions, Apple service points, and electric vans. We opened a lot of new stores and achieved a record revenue of 1.5 billion. But more importantly: our customers were happier than ever.
What was 2018 like? Very amazing. Thanks to the English and French websites and the new app, we achieved a record revenue of 1.35 billion. And most importantly, the NPS, the most important customer satisfaction indicator, rose to an unprecedented high: 67.
In 2017, we passed the 1 billion mark with a revenue of 1.2 billion euros. We achieved that by investing a lot of time, energy, and money in expanding CoolblueDelivers, our Warehouse, and Coolblue's multilingualism.